9Written guaranteesJacksonville · St. Augustine · Northeast Florida
Take confidence in our promises
Nine commitments we stand behind.
Every guarantee is a written commitment, clearly explained by our team.
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01Guarantee 01
$0 Until You Get Paid
You don’t pay until we deliver results.
We handle the marketing, showings, screening, paperwork, and move-in inspection upfront. You pay only after your property is rented to a qualified tenant and rent is collected — no setup, admin, or transfer fees.
Other companies often charge markups when repair work is performed — we don't believe that's ethical. You're only ever charged the actual rate of the vendor's service and materials, and we pass our negotiated vendor savings straight to you.
Actual vendor ratesNo hidden markupsNegotiated savings
Stay because you want to, not because you have to.
You're not obligated to lock into any long-term contract with us. We're confident that if you give us a try, you'll never want to leave. Give one of our packages a try — love it, or leave it.
For no extra charge to owners, we'll cover up to $2,500 to repair any damage caused by an approved pet. We screen each pet, charge a reasonable pet fee to the tenant, and guarantee that you will not pay out of pocket for pet damage.
Conditions: We must have approved the pet through our process and signed the lease with the tenant. Not available for inherited tenants or pets. Must be part of your Property Management Package and specifically included in your Property Management Agreement.
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05Guarantee 05
Eviction Guarantee
If eviction happens, it’s on us.
If a tenant that we place & manage must be evicted for nonpayment of rent, we'll handle the eviction free for up to 1 year — including any filing fees, server fees, and lock change fees, up to $3,000.
Conditions: We must have placed the tenants; inherited tenants are not covered. Covers evictions due to non-payment of rent only, and we must manage the property for the entire tenancy. Does not cover lost rents, property damage, tenant attorney fees, court-ordered fines, damages, or penalties. Must be part of your Property Management Package and specifically included in your Property Management Agreement.
06
30-Day Lease Guarantee
Listed at our recommended price, your home leases in 30 days, or your first month's management fee is free.
07
12-Month Tenant Guarantee
If a tenant we placed leaves in the first 12 months, we re-lease the home free. A free placement, not a waived fee.
Conditions: We must have placed the tenants; inherited tenants are not covered. Does not cover tenants who break a lease due to military orders or transfers, or tenants who abided by lease terms by paying the specified break-lease fees.
08
On-Time Owner Payment
Your rent is ACH'd to your account by the 10th every month, with an itemized statement detailing every dollar.
09
Communication Guarantee
A response within 24 business hours, every time. Then we move to resolve it fast.
Ready to put our guarantees to work?
Schedule a free 15-minute intro call — or get a free rental analysis of your property in minutes.